Created April 23, 2015

We at Fireside Provisions (“Fireside Provisions,” “we,” “us,” or “our”) care about your privacy. We created this privacy policy to make clear how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Fireside Provisions in connection with our online services (the “Services”), which are made available to you through our website www.firesideprovisions.com (the “Site”). This Privacy Policy also details the steps we take to secure your personal information.

By using our Services, you agree to the use, disclosure and procedures this Privacy Policy describes. This Privacy does not apply to third party websites (“Third Party Services”), such as Facebook, Instagram, Linkedin, Pinterest, and Twitter, that we do not own or control, even by accessing these sites through our Services. We do not take responsibility for their practices, content, or privacy policies. We request that you review the privacy policies of any Third Party Services you access so that you understand how your information is used and shared.

If you have any questions about the information we collect, please contact us help@firesideprovisions.com


1. Information we collect:

The information we collect falls into two categories: personally identifiable information (“personal information”) and non-personally identifiable information (i.e. information that cannot be used to identify who your are). This Policy covers both and we explain how we may collect and use each.

 Personal information we might collect includes:
  • your name, username, email address and password
  • information from Third Party Services that you give us access to
  • your contact information, such as your phone number, social media handle, or email.
  • your shipping and billing addresses, and phone number
 Financial information

Currently at this time we do not collect financial information, such as your payment method (credit card numbers, type, expiration, or other financial information). This information is collected and stored by our third party payment processing company (“Payment Processor”) and that information is governed by the payment processing company’s applicable terms of service and privacy policy.

 Non-personal information we may collect from you:
  • the name of your internet service provider
  • the type of browser software you use
  • the IP address of the computer you use to access our Services
  • the operating system you are using
  • the date and time you access our Services
  • the website address, if any, that linked you to our Site
  • the website address, if any, you leave our website and visit next
  • weblogs and other clickstream data
  • other non-personally identifiable traffic data
 Children’s information:

We are sensitive about children’s information. We do not specifically market to children under 13.

2. How we collect this information:

We collect information in the following ways:

Personal information used to make a purchase. When you place an order, submit your account information or participate in Fireside Provisions promotions or surveys, our Site collects personal information. This includes information such as your name, e-mail address, mailing address and billing address.

Communications initiated with us: If you contact us through email, social media or by some other means (either through our Services or through Third Party Services), we may keep a record of your contact information and correspondence for reference at a later time. When we send emails, we may also track whether you open these emails.

Third Party Services: Some of our services can be linked up with third party services, which you may use to communicate with us. Third Party services include Facebook, Instagram, Twitter, Linkedin and Pinterest. If you access our Services through one of these Third Party Services we may collect information about your use of the Third Party Account. We will only collect the information you have authorized the Third Party to provide us or the information you have made public. If you want to limit the information you share with us via these Third Party Accounts, you should manage your privacy settings of your Third Party Accounts. We may also collect and store publicly available information about your contacts and friends from the Third Party Account. We may also collect and store this information if you invite other users to the Service by providing us with their personal information.

 

Cookies: Like most sites, we use cookies to track the actions of users of our Services. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use Cookies to help remember and process the items in the shopping cart; understand and save user’s preferences for future visits; compile aggregate data about site traffic interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled. However, you can still place orders.

3. How we use the information we gather:

Personal information

We may use the personal information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To provide recommendations to you

We will not use false or misleading subjects or email addresses when we email you. We will make clear our intentions when we do send you emails.

Opting out: if you decide you don’t want to receive email or physical mail from us, you can select the “unsubscribe” provision in our communications to discontinue receiving email and other forms of communication from us. Unsubscribing will stop you from receiving most types of communication, but it may not apply to emails about orders or transactions through our Services, or to respond to your specific request, such as password recovery.

We will not share your Personal Information with third parties who want to market other products and services to you, except as we discuss in our Privacy Policy.

4. How we protect your information:

We aim to protect account information to ensure that it is kept private; however, we cannot guarantee the security of any account information. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information at any time. We store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee that these techniques will prevent unauthorized access to information about you that we store, personal information or otherwise.

5. We reserve the right to change this Privacy Policy at any time:

We may change our Privacy Policy from time to time without notice to you. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy.

6. What personal information can I access?

If you are a registered user, you can access information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings, as well as the information in the account on our site.

If you have questions about this Privacy Policy, please contact us at help@firesideprovisions.com.

If you are a California resident, you have the ability to request a notice identifying the categories of Personal Information we share with our affiliates and/or third parties for marketing purposes and the contact information for such affiliates and third parties. If you are a California resident and would like a copy of this request, please email help@firesideprovisions.com.